Creating an account takes about two minutes. How you start depends on whether someone has already invited you.
If you were invited by email
Open the invitation email and click Accept invitation. The link already knows which organization you are joining and which role you have, and your email address is filled in for you. Enter your full name, choose a password, accept the Terms of Service and Privacy Policy, and click Create account.
You go straight into your organization. There is no code to enter, because the invitation already proves the address is yours.
An invitation is valid for 7 days. If the link says it has expired, ask the person who invited you to resend it. You get a new email with a new link, and the old link cannot be used again.
Already have a StaffVertex account? Open the invitation link and accept it. The organization is added to the account you already have.
If you are starting fresh
- Fill in the form. On the sign-up page, enter your Full name and Email address. Under Organization, choose Create and type your organization's name, or choose Join and search for an organization that already uses StaffVertex. Pick a password of at least 8 characters with a capital letter, a number and a special character, and type it again under Confirm password. The phone number is optional. Accept the Terms of Service and Privacy Policy, then click Create account.
- Get the code. We email a 6-digit code to the address you entered, with the subject "Verify your email address". The code works for 10 minutes.
- Enter the code. Type or paste it on the Verify your email screen. It is checked as soon as all six digits are in.
You need to confirm your email address before you can use StaffVertex. Until you do, the app brings you back to the verification screen.
The code has not arrived
- Check your spam or junk folder. Automated mail often lands there.
- Wait a minute, then click Resend code on the verification screen. You can ask for a new code once a minute, including when the old one has expired.
- Typed the address wrong? Click Sign out and use another account and sign up again with the right one.
- Some company mail filters hold automated mail. If nothing gets through, ask your IT team to allow mail from StaffVertex, or contact support.
What happens next
If you created an organization, you are its owner and administrator. If you did not pick a plan on the pricing page, you are asked to choose one, and then your dashboard opens. A Getting started card there walks you through setup, one short guide at a time. Set up your organization covers the settings worth checking first.
If you asked to join an organization, one of its administrators has to approve you. You see Waiting for approval until they do. The page checks every 20 seconds, so you can leave it open. Join an organization explains the rest.
Start tracking time
Time is tracked in the desktop app for Windows and macOS. Install the desktop app, then sign in with the same email address and password, or click Sign in with Browser.
One account, several organizations
One account can belong to several organizations. If you work with two companies, you sign in once and switch between them from the organization menu at the top of the app. You never need a second account or a second email address. See Work in more than one organization.