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09:30Topic

Monitoring & Privacy

Screenshots, activity levels and app tracking. What gets recorded, who can see it, and how long it is kept.

7 articles

How screenshots workWhen they are taken, who can see them, and what happens if you are offline. For members and administrators alike.2 min
Choose what the desktop app recordsAdminsScreenshots, idle detection and app tracking, all in one settings screen, and what each choice costs your team.2 min
Blur screenshots for privacyAdminsKeep the reassurance of a screenshot without exposing what is on the screen.1 min
Review screenshotsAdmins · Project managersFind the captures for a person and a day, read what is attached to each, and use them fairly.1 min
Activity levels: Soft, Medium and HardWhat the activity percentage measures, why a quiet hour is not a wasted one, and how strictness is set.2 min
Apps & URLs: how your time gets categorisedWhere the productive, neutral and unproductive labels come from, and how to correct them for your organization.2 min
How long screenshots and activity data are keptAdminsSet a retention period that matches your obligations, and understand what deletion removes.1 min

Other topics

Getting Started

Create your account, find your way around, and get your organization set up so the team can start tracking on day one.

Time Tracking

How hours are recorded, how to read your timesheet, and how to fix an entry that is wrong or missing.

Desktop App

Install the tracker on Windows or macOS, track while offline, and sort out the problems that stop it syncing.

Projects & Tasks

Set up projects the way they are billed, put the right people on them, and run the work on the task board.

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